Shipping Policy (www.valueheal.com)

(Last Edited 04-03-2024)

At Value Heal, we are committed to providing you with the best possible shopping experience. Our shipping policy is designed to ensure that you receive your order quickly, efficiently, and in perfect condition.

1. Processing Time:
    All orders are processed within 3 business days (excluding weekends and holidays) after receiving your payment confirmation. During high-peak seasons, processing times may vary.

2. Shipping Methods:
    We offer several shipping methods to cater to your needs. The available options and estimated delivery times will be displayed during the checkout process.

3. Shipping Costs:
    Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping charges during the checkout process before completing your purchase.

4. Order Tracking:
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using this number on our website or the carrier's website.

5. Shipping Destinations:
    We currently ship to addresses within India. For international orders, please note that customs duties and taxes may apply, and customers are responsible for these charges.

6. Delivery Time:
    The estimated delivery time depends on the shipping method chosen during checkout and the destination. While we make every effort to ensure timely delivery, please note that unforeseen circumstances or external factors may affect delivery times.

7. Delivery Delays:
   Value Heal is not responsible for delays in shipping caused by natural disasters, customs issues, or other unforeseen circumstances beyond our control.

8. Incorrect Addresses:
    It is the customer's responsibility to provide accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once the order has been shipped.

9. Missing or Lost Packages:
    In the rare event that your package is lost or missing, please contact our customer support team, and we will assist you in locating your order or processing a replacement.

10. Returns Due to Failed Delivery Attempts:
   If a package is returned to us due to multiple failed delivery attempts, the customer is responsible for any additional shipping charges to reship the order.

By placing an order with Value Heal, you agree to the terms outlined in our shipping policy. If you have any questions or concerns, please contact our customer support team at valueheal@gmail.com.

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Vinita Vinod

Proprietor

Value Heal